Greenfield Distribution Ltd
Sector: Third-party logistics, Northampton
Greenfield came to us after losing two major contracts in six months. Their cost-per-parcel had crept up 22% over two years and they could not pinpoint why. We spent three weeks on-site mapping every process from goods-in to final-mile handoff.
The root cause turned out to be a combination of shift-pattern misalignment (night pickers finishing 90 minutes before the first van departed, leaving parcels idle) and a supplier rebate structure that actually penalised higher volumes. We redesigned the shift rota and renegotiated three supplier contracts.
Greenfield re-won one of the lost contracts four months later, partly on the strength of their improved unit economics.